They live in the Hudson Valley region of New York.
Contact: scrivstudios@gmail.com
Methods
User research and testing
Development of research frameworks
Development of research methods
Session script writing
Qualitative and quantitative data gathering
Participant recruitment and coordination
Focus groups
1:1 sessions
A/B testing
Active listening
Surveys
Group brainstorming sessions
Non-English speaking, translation-friendly sessions
User/customer journey mapping
Audience persona development
Prototypes and usability testing
Data point entry, categorization, and tagging
Outcomes
User/customer insights gathering and analysis
Research synthesis and reporting
Development of creative outcomes, deliverables, and presentation formats
Research reports
Journey maps
Trend analysis
Insight gathering
Sentiment mapping
Pattern mapping
Future state thinking
Recommendations
Stakeholder engagement
Client/Customer/Audience engagement
Demographic analysis
Future state concepting
Service design strategies